1. Introduction

Davidson & Sons Customs Brokers Ltd. (“we”, “our”, “us”) is a family-owned and operated customs brokerage and logistics firm serving clients since 1917, headquartered in Vancouver, BC (davidsonandsons.com). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website (https://www.davidsonandsons.com/) and use our services.

2. Information We Collect

We may collect the following types of personal data:

Contact and identity information: Name, email address, phone number, mailing address — when submitted through forms or inquiries.

Usage data: IP addresses, browser type, device type, navigation patterns — collected automatically to improve site performance and user experience.

Transactional or service-related data: For inquiries and service requests related to customs brokerage, freight forwarding, consulting, etc.

3. How We Collect Data

Online forms: When you fill out inquiry or contact forms on our website.

Website visitor tracking: Through cookies and server logs to better understand site usage and enhance functionality.

4. Purpose of Collection

We collect information to:

Respond to your inquiries and provide requested services (customs brokerage, freight forwarding, consulting, etc.).

Improve and optimize our digital services and user experience.

Maintain communication, including updates or relevant information, with your consent where required.

5. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

Track visitor usage patterns and preferences.

Provide a more personalized browsing experience.
You may disable cookies in your browser settings, though this may limit certain site functionalities.

6. Data Sharing & Disclosure

We do not sell personal information for marketing purposes. We only share data:

With third-party service providers assisting us in operations (e.g., email providers, technical services), under strict confidentiality agreements.

When required by law or to comply with legal obligations.

7. Data Security & Retention

We implement reasonable physical, technical, and administrative safeguards to protect your information.

We retain personal data only as long as necessary to fulfill service requirements or comply with applicable legal obligations.

8. Your Rights

Depending on your jurisdiction, you may have rights including (but not limited to):

Accessing your personal data.

Correcting inaccuracies.

Deleting data no longer required.

Opting out of non-essential communications.

Exercising rights under applicable data protection laws (e.g., Canada’s PIPEDA, GDPR, etc.).

To exercise your rights, or ask questions about this policy, please contact us at:

Davidson & Sons Customs Brokers Ltd.
1188 West Georgia St., Unit 1220
Vancouver, BC V6E 4A2
Phone: (604) 681‑5132
Email: [email protected]

9. International Transfers

If your data originates from jurisdictions with specific requirements (e.g., EU, UK), we will handle transfers in compliance with applicable cross-border data protection standards.

10. Children’s Privacy

Our website and services are not directed toward children under 16. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date.