CBSA’s CARM team is pleased to announce that the CARM Client Portal will launch on May 25, 2021! Support resources are available now on our CARM Google Drive.
- Our Onboarding Guides are an overview document on how to get set up on the portal and includes information on the importance of delegation of authority, support resources, and a checklist of important activities to do leading up to, during, and after the launch of the new portal.
- A Release 1 Playbook provides detailed information on Delegation of Authority, Billing, Payments, Rulings, and more details on the CARM Client Portal.